Many users said that they faced log-in issues, lag in live stock prices, portfolio update among other issues.
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Zerodha has meanwhile said that the issue is now resolved.
Some of our users are facing issues with price updates on the app. We’re checking this. For now, please log in to Kite web on mobile browser. Order placement is not affected.
For the equity segment, you can also check 20 depth on the app.
— Zerodha (@zerodhaonline) September 3, 2025
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Several users took to Microblogging site X, to register their complaints.
Traders being blown due to regular #Zerodha technical glitches, while the Kamats get rich calmly!
____ pic.twitter.com/8b26anAaIA
— Nomadic Musings (@midwaythoughts_) September 3, 2025
Zerodha just crashed again. Traders stuck in the middle of the market – this is beyond frustrating! @zerodhaonline– – _ ___ __ (@deepu_oo7) September 3, 2025
#ZerodhaDown – Kite Application of Zerodha is facing issues “API Key Error” #Kiteapp #Zerodha @zerodhaonline @nikhilmathcio @Nithin0dha pic.twitter.com/OZkXuiQ8cW– Aryan Jakhar (@imaryanjakhar) September 3, 2025
___saw _@zerodhaonline_ glitching completely for a min during market hours for the first time pic.twitter.com/iDAPQdVWJp– Arya Karani (@karanarya) September 3, 2025
Zerodha Acknowledges Error
Zerodha had earlier acknowledged the issue, stating in a tweet, “Some of our users are facing issues with price updates on the app. We’re checking this. For now, please log in to Kite web on mobile browser. Order placement is not affected. For the equity segment, you can also check 20 depth on the app.”
According to the company’s website, over 1.6 crore clients place billions of orders every year via Zerodha’s platform, contributing over 15 per cent of all Indian retail trading volumes.
The top four online trading platforms together lost nearly 20 lakh active investors in the first half of the calendar year (2025), data available on the National Stock Exchange (NSE) showed. Over 5.4 lakh active investors were lost by Zerodha, the biggest broker in terms of revenue, during the same time frame.
With IANS Inputs
