RBL Bank has reshuffled its leadership team, appointing Narendra Agrawal as President & Head of Branch Banking and Retail Liabilities and T.S. Pari as Chief Operations Officer (COO). The move comes as the lender looks to strengthen its retail banking franchise and streamline operations.
Agrawal, who brings over 25 years of experience in deposits, lending, distribution, and payments, will focus on deposit growth, customer experience, and integrating branch banking with asset sales.
Meanwhile, Pari, with a similar tenure in leadership roles across foreign and private sector banks, will be responsible for driving efficiencies, customer centricity and strengthen risk management practices in the core business operations.
The appointments come amid RBL Bank’s broader transformation strategy, with MD & CEO R. Subramaniakumar stating that the new appointments will help accelerate execution in key business areas.
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“Narendra and Pari bring extensive expertise in driving business growth, operational excellence, and customer-centric transformation. Their leadership will be instrumental in further strengthening our retail banking franchise and accelerating our execution in strategic priority areas,” he said.
Alok Rastogi, Head of Corporate Centre, will continue overseeing the bank’s operations and cost optimisation efforts.
Ahead of the announcement, shares of RBL Bank closed 1.96% lower at ₹155.20 on the BSE on Monday.