Swiggy has raised its platform fee for the third time in three weeks, taking the levy to ₹15 per order — its steepest hike yet — as the food delivery firm looks to ride the festive season surge and shore up margins. The charge will continue to apply even for members of its subscription plan.The move comes weeks after Swiggy had briefly raised the fee to ₹14 on Independence Day before settling back at ₹12. With order volumes peaking again, the Bengaluru-based company has now pushed it to ₹15.
Platform fees, first introduced in April 2023 at just ₹2 per order, have steadily risen over time and largely stayed above ₹10 since both Swiggy and Zomato tested higher charges around New Year’s Eve last year. The levy is applied over and above delivery charges, GST, and restaurant fees, and is not uniform across cities or days, often fluctuating with demand levels.
Swiggy’s hike follows that of rival Zomato, which raised its platform fee to ₹12 to capitalise on the festive season rush.Shares of Swiggy ended in the green at ₹430.65 on the BSE today, September 3.
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(Edited by : Shoma bhattacharjee)
