One MobiKwik Systems Ltd has confirmed that a technical issue on September 11-12, 2025, caused certain failed transactions to be incorrectly marked as successful, resulting in unauthorised payouts to some merchants in and around the Nuh district, Haryana.
“A few merchants and users from this area exploited this issue to gain undue financial benefit,” the press release added.
The company identified the issue in the early hours of September 12 and resolved it within 45 minutes. Authorities have been notified, an FIR filed, arrests made, and over 2,000 merchant bank accounts frozen.
The company said recovery efforts are ongoing, and a portion of the misappropriated funds has already been reclaimed.
MobiKwik clarified that UPI and wallet transactions, user balances, and legitimate merchants were not affected.
“This was not a cybersecurity breach but a limited internal processing error, now fully addressed. As this was an internal issue, no banks or financial institutions were affected,” the release added.
MobiKwik reassured users that the app remains fully secure and safe for all digital payments.
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Shares of One MobiKwik Systems Ltd ended higher on Thursday (September 18) by 1.09% at ₹301.85 on the BSE.
